FREQUENTLY ASKED QUESTIONS

FAQ

We have prepared answers to the most important questions about our private chauffeur transport services, airport transfers, events, group transport, tours and car rental with driver.

General questions

What services does Macri Drivers offer?

Macri Drivers offers private chauffeur-driven transport, Otopeni Airport transfers, point-to-point transfers in Bucharest, hourly car rental with driver, event transport, wedding limousine service, group transport, private tours and on-demand rides.

Where are Macri Drivers services available?

The services are available in Bucharest, to and from Otopeni Airport, as well as for rides to other cities in Romania, depending on the route, schedule and availability.

How can I make a booking?

You can make a booking through the website form, by phone, by email, or on WhatsApp at +40 762 950 832. Send us the date, time, pickup location, destination, number of passengers, and luggage details.

How far in advance should I book?

We recommend booking at least a few hours in advance for simple transfers and as early as possible for events, groups, weddings or longer-duration services. For important transfers, it is best to book in advance to check availability.

Can I change my booking after confirmation?

Yes, changes can be made depending on availability. You can request a change of time, pickup location, destination, number of passengers or route, and we will confirm whether the change is possible.

Can I cancel a booking?

Yes, bookings can be cancelled in advance by phone, email or WhatsApp. For special rides, events, hourly services or complex bookings, cancellation conditions are confirmed at the time of booking.

Otopeni Airport transfer

Do you offer transfers between Bucharest and Otopeni Airport?

Yes, we provide private transfers in both directions between Bucharest and Otopeni Airport, with pickup from the address or terminal confirmed at booking.

Do you monitor flights?

Yes, for airport pickups we monitor the flight status and adapt the pickup time according to landing, based on the details confirmed at booking.

Are extra charges applied if the flight is delayed?

Normally, pickup is adjusted according to the flight status. Exact details are confirmed at booking, depending on the ride time, waiting time and service conditions.

Do you offer meet & greet service at the airport?

Yes, the driver can wait for you in the arrivals area for an easier and more organized pickup. Meet & greet details are confirmed at booking.

Is the airport transfer price per person or per car?

The cost is calculated per vehicle, not per person, within the capacity of the booked vehicle and the available luggage space.

Bucharest Point-to-Point Transfer

What does point-to-point transfer mean?

Point-to-point transfer means private transport from a pickup location to a set destination, without additional unplanned stops.

Can I book a transfer between a hotel and an office?

Yes, we can organize transfers between hotels, offices, restaurants, the airport, event venues or private addresses in Bucharest.

Can I make multiple stops during a point-to-point ride?

For multiple stops, we recommend the hourly car rental with driver service. However, certain stops can be added on request, depending on the route and availability.

Car rental with driver by the hour

What is hourly car rental with driver?

It is a service where you have a premium car and a professional driver available for a set period of time. It is ideal for flexible schedules, multiple stops or busy days.

Can I book a driver for a full day?

Yes, you can book the service for a few hours, a full day or an extended period, depending on availability.

Can I add extra hours during the booking?

Yes, depending on driver and vehicle availability, you can request to extend the booking. Any extra costs are communicated before confirmation.

Is there a mileage limit for the hourly service?

The service may include a certain distance depending on the booking duration. If the route exceeds the included limit, extra costs may apply and will be communicated before confirmation.

What is the hourly hire service suitable for?

It is suitable for business meetings, shopping, city tours, events, multiple transfers, visits to several locations or days when you need constant mobility.

Event transport

What types of events can I book chauffeur transport for?

You can book transport for corporate events, conferences, weddings, private parties, anniversaries, VIP transport, roadshows, launches, festive dinners or other special occasions.

Do you provide transport for VIP guests?

Yes, we provide private chauffeur transport for VIP guests, partners, speakers, artists, corporate clients or important persons.

Can I book multiple cars for the same event?

Yes, depending on availability, we can organize transport with one or more cars for guests, groups or important persons.

Can I book transport for the entire event?

Yes, you can book a car with driver by the hour or for a full day, depending on the event schedule and required routes.

Wedding limousine

Do you offer a limousine or premium car for weddings?

Yes, we provide premium chauffeur transport for the bride, groom, godparents, family, VIP guests or transfers between important wedding locations.

How far in advance should I book wedding transport?

We recommend booking at least 3-6 months in advance, especially during wedding season. Depending on availability, we can also try to accommodate requests closer to the event date.

Do you provide transport for wedding guests?

Yes, we can organize transport for guests, family, godparents or VIP persons. For groups, we can recommend spacious vehicles depending on availability.

Can I use the car for the photo session?

Yes, the car can be included in the wedding schedule for transport to the photo session location or for elegant shots, if this is agreed at booking.

What happens if the wedding schedule changes?

We know that a wedding schedule can change. The driver can adapt within the limits of availability and the booked time interval.

Group transport

Can I book group transport from Otopeni Airport?

Yes, we can organize airport transfers for groups, with pickup from Otopeni Airport and transport to a hotel, office, event, or another destination.

Do you offer transport for congresses and conferences?

Yes, we provide transport solutions for congresses, conferences, seminars, delegations, roadshows and other corporate events.

For how many passengers is group transport available?

Group transport is available for groups of up to 7 passengers, depending on luggage and the available vehicle.

Do you also provide group rides outside Bucharest?

Yes, we can organize transfers to other cities or tourist destinations in Romania, depending on the route, number of passengers and luggage.

Tours, city breaks, and on-demand trips

Can I book a private tour in Bucharest?

Yes, you can book a private tour in Bucharest with a driver, depending on the attractions you want to visit and the time available.

Can I choose the route and stops?

Yes, the route can be customized. You can set the main stops in advance, or we can adapt the schedule according to your preferences.

Is the service suitable for tourists?

Yes, it is ideal for tourists who want to discover Bucharest or Romania in a comfortable, safe and private way.

MACRI DRIVERS

Do you need more information?

Contact us for details about reservations, availability, rates or choosing the right service. We will quickly recommend the best private transportation option with a driver.